FAQ
FREQUENTLY ASKED QUESTIONS
WHAT ARE THE SERVICES AVAILABLE?
- Reception desk open 24 hours a day
- Bar open 24 hours a day
- Takeaway food (upon reservation)
- Breakfast
- Elevator
- Common hall with TV
- Fenced parking space (unattended) 300 meters from the hotel
- Air conditioning
- Free Wi-Fi throughout the hotel
- Bicycles available
- Discounted tickets to parks
- Family services (see services page)
- External laundry for a fee and on request
What are check-in and check-out times?
Upon arrival, rooms are delivered by 12:00 noon, but if they are ready earlier than that, you can use them immediately. If they are not ready, you can safely leave your baggage at the hotel and park your car in our parking lot. And not to waste time, you can start going to the beach!
Upon departure, rooms must be vacated by 10:00 am. If you want to leave later, you can leave your baggage at the hotel and your car in the parking lot.
You are recommended to pay off your stay the evening before.
Upon departure, rooms must be vacated by 10:00 am. If you want to leave later, you can leave your baggage at the hotel and your car in the parking lot.
You are recommended to pay off your stay the evening before.
What if I arrive early in the morning or late at night?
If rooms are ready, you can use them immediately. If they are not ready, you can safely leave your baggage at the hotel and park your car in our parking lot. And not to waste time, you can start going to the beach!
There is no problem if you arrive late at night. Our concierge will check you in and give you your room key.
There is no problem if you arrive late at night. Our concierge will check you in and give you your room key.
Who do I have to talk to for sunbeds and umbrellas on the beach?
If you have chosen the “Top” package, the beach service is included, so before going to the beach drop by the reception desk where you will be given a note for the lifeguard with all the details of your reservation. There is no need to book umbrellas in advance. Umbrellas are from the 3rd row onwards. Those who want the 1st or the 2nd row can find an agreement directly with the lifeguard by paying a surcharge.
If you have chosen another package, you can rent umbrellas and sunbeds directly with the lifeguard
If you have chosen another package, you can rent umbrellas and sunbeds directly with the lifeguard
What types of rooms are there in the hotel?
- Superior rooms (renovated in 2017 and 2020)
- Comfort rooms (with shower)
What are the opening hours of the restaurant?
- colazione dalle 7:30 alle 10:00
- pranzo dalle 12:30 alle 13:30
- cena dalle 19:30 alle 20:30
What are the payment methods?
We accept cash, debit cards, credit cards (VISA and Mastercard).
If you want to pay by check, it is only possible for stays longer than 5 nights, and it must be made on the first day.
If you want to pay by check, it is only possible for stays longer than 5 nights, and it must be made on the first day.
What if I need an invoice?
It must be specified at the time of booking, and tax information for the registration of the invoice must also be provided.
Is there a night porter?
Yes, the hotel has staff 24 hours a day
Is the tax tourist charged in Rimini?
Yes, it is. As for 3-star hotels, it amounts to € 2,50 per person per day and is to be paid in cash on the spot.
WHO IS REQUIRED TO PAY?
The tourist tax is payable by individuals staying in the accommodation facilities of the Municipality of Rimini, up to a maximum of 7 consecutive nights.
The tax is also due when the cost of the guest’s stay is borne by the Municipality of Rimini.
THOSE WHO ARE EXEMPT
1. individuals residing in the Municipality of Rimini;
2. individuals present but not staying in the accommodation facilities (day-use);
3. minors up to the age of 14;
4. underage children, from the second onwards, if staying with their parents, limited to the months of June, July, and August. For the purposes of keeping track of the number of underage children, those who have not yet turned fourteen and who already enjoy the exemption are also included.
WHO IS REQUIRED TO PAY?
The tourist tax is payable by individuals staying in the accommodation facilities of the Municipality of Rimini, up to a maximum of 7 consecutive nights.
The tax is also due when the cost of the guest’s stay is borne by the Municipality of Rimini.
THOSE WHO ARE EXEMPT
1. individuals residing in the Municipality of Rimini;
2. individuals present but not staying in the accommodation facilities (day-use);
3. minors up to the age of 14;
4. underage children, from the second onwards, if staying with their parents, limited to the months of June, July, and August. For the purposes of keeping track of the number of underage children, those who have not yet turned fourteen and who already enjoy the exemption are also included.
cancellation policy
✔ Book now by immediately depositing a deposit of about 30% of your stay, but do not worry that if for some reason it can not leave we will return the deposit within 10 days of your arrival.
✔ In case you are forced to cancel your stay, the deposit will be refunded for cancellations that take place 10 days before the agreed arrival. For cancellations that occur from 10 days before until the day of arrival, we will not be able to return it. But we really hope you can come and relax here soon!
✔ If you want to feel even more secure, you can insure your deposit or the entire stay: by 24 hours after booking confirmation you can add a stay insurance.
Thanks to Booking Protection by Allianz Global Assistance you can protect your deposit or stay in case of cancellation of your trip and more.
Click on the link below for a quote in a few clicks and for the complete description of the product!
http://www.aga-affiliate.it/eng/hotelboom
For any further clarification or for any questions, please contact us: we will be happy to answer you and we will certainly find the solution best suited to your needs
✔ In case you are forced to cancel your stay, the deposit will be refunded for cancellations that take place 10 days before the agreed arrival. For cancellations that occur from 10 days before until the day of arrival, we will not be able to return it. But we really hope you can come and relax here soon!
✔ If you want to feel even more secure, you can insure your deposit or the entire stay: by 24 hours after booking confirmation you can add a stay insurance.
Thanks to Booking Protection by Allianz Global Assistance you can protect your deposit or stay in case of cancellation of your trip and more.
Click on the link below for a quote in a few clicks and for the complete description of the product!
http://www.aga-affiliate.it/eng/hotelboom
For any further clarification or for any questions, please contact us: we will be happy to answer you and we will certainly find the solution best suited to your needs
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ADDRESS
Via Podgora, 5 47921 Rivabella (Rn)
P.Iva 04620590408 Privacy & Cookie Policy - Cookie preferences
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CIR 099014-AL-00525 - CIN IT099014A1PKY3EP3T
